Refund policy
Returns & Exchanges Policy
At BLURRED, we're committed to delivering products you'll love. If something isn't right with your order, we'll do our best to make it right.
Eligibility
Returns or exchanges may be requested within 14 days of receiving your order.
Return Conditions
To be eligible for a return or exchange, your item must be:
- Unworn
- Unwashed
- In its original condition
- Returned with all original tags and packaging
Items that do not meet these conditions may not be accepted.
How to Request a Return or Exchange
To request a return or exchange, please contact us at:
Please include:
- Your order number
- Your full name
- The reason for your request
We'll guide you through the next steps as quickly as possible.
Shipping Costs
- If you receive an incorrect or defective item, BLURRED will cover all return and replacement shipping costs.
- For size exchanges or returns requested for personal preference, shipping costs are the customer's responsibility.
Refunds
Once your returned item has been received and inspected, we'll notify you of the outcome.
If approved, your refund will be processed using the original payment method whenever applicable.
Shipping fees are non-refundable unless the return is due to an error on our part.
Exchanges
Exchanges are subject to product availability.
If your requested size is unavailable, we'll contact you to discuss the available options.
Non-Returnable Items
We cannot accept returns or exchanges for items that:
- Have been worn or washed.
- Show signs of damage caused after delivery.
- Are missing original tags or packaging.
- Have been altered in any way.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery so we can investigate and resolve the issue as quickly as possible.
Need Help?
For any questions regarding returns or exchanges, please contact us at: